Wholesale Banking

Contact ING Wholesale Banking

As ING Wholesale Banking, we partner with large (multinational) organisations and financial institutions, and we’re ready to support your business needs. Choose your country below to find the relevant contact information and local office details.

Looking for Personal or Business Banking?

EMEA

Austria

  • Email: cs.at@ing.com
  • Visitng address: Praterstrasse 1/35, 1020 Vienna

Belgium

Bulgaria

Czech Republic

  • Email: cs.cz@ing.com
  • Phone: +420 257474447
  • Visiting address: Českomoravská 2420/15, 190 00 Praha 9

France

  • Email: cs.fr@ing.com
  • Phone: +33 1 57 22 60 60
  • Visiting address: 104 Rue de Richelieu, CS 85973 – 75080 Paris Cedex 02

Germany

  • Email: clientloyalty@ing.de
  • Phone: +49 69 27222 62591
  • Visiting address: Hamburger Allee 1, 60486 Frankfurt am Main

Hungary

Ireland

  • Email: Enquiries.dublin@ing.com
  • Phone: +353 1 638 4000
  • Visiting address: ING Wholesale Banking, 6th Floor, RSA House, Sandyford Road, Dublin 16, Ireland D16 FC92

Italy

Luxembourg

  • Email: isabel.frits2@ing.com
  • Phone: +352 44 99 1
  • Visiting address: Place de la gare 26, L-2965 Luxembourg

Netherlands

  • Visiting address: Bijlmerdreef 109, 1102 BW Amsterdam ZO

Poland

Romania

Russia

  • Visiting address: 36, Krasnoproletarskaya street, Moscow, 127473, Russia

ING continues to support its international clients in Russia, at the same time has decided not to do new business with Russian companies.

Slovakia

  • Email: client.services@ing.sk
  • Phone: +421 2 391 833 95
  • Visiting address: Plynárenská 5944/7C, 821 09 Bratislava - mestská časť Ružinov

Spain and Portugal

  • Phone: +34 91 789 89 00
  • Visiting address: Calle Vía de los Poblados 1F, 28033 Madrid

Sweden

Switzerland

  • Email: cs.ch@ing.ch
  • Visiting address: Pelikanplatz 15, 8001 Zürich

Turkey

  • Email: Aysegul.Akay@ing.com.tr
  • Visiting address: ING GENEL MÜDÜRLÜK, Reşitpaşa Mahallesi, Eski Büyükdere Caddesi No:8, 34467 Sarıyer/İstanbul/Türkiye

Ukraine

United Arab Emirates

  • Email: Janet.Kimeu@ing.com
  • Phone: +971 4 365 3431
  • Visiting address: DIFC, Gate Village 5, 2nd floor, P.O. Box 506641, Dubai

United Kingdom

APAC

Australia

  • Visiting address: Level 28, 60 Margaret Street, Sydney NSW 2000

Hong Kong SAR

  • Phone: 852 2848 8488
  • Visiting address: Level 8, Three Pacific Place, 1 Queen’s Road East, Hong Kong

India

  • Visiting address: Maker Maxity, Tower 3 – North Avenue, Unit #73B, BKC, Bandra East, Mumbai 400 051

Indonesia

  • Phone number: +62 811 1320 2482
  • Visiting address: 22nd floor, Indonesia Stock Exchange Building, Jl. Jend. Sudirman Kav 52-53, Jakarta Selatan 12190

Japan

  • Visiting address: Meiji Yasuda Seimei Bldg. 8F, 2-1-1, Marunouchi, Chiyoda-ku, Tokyo 100-0005

Mainland China

Beijing office

  • Phone number: +86 10 6590 6606
  • Visiting address: Units 07-12, Level 23, China World Tower 3A, No. 1 Jianguomen Wai Avenue, 100004 Beijing, China 100004

Shangai office

  • Phone number: +86 21 2020 8054
  • Visiting address:19/F, Shanghai World Financial Center, 100 Century Avenue, Shanghai, China 200120

Philippines

  • Phone: +63 2 8479 8888
  • Visiting address: 22nd Floor, Arthaland Century Pacific Tower, 5th Ave. cor. 30th St., Bonifacio Global City, 1634 Taguig City, Metro Manila

Singapore

  • Email: ConnectAPAC@ing.com
  • Phone: +65 6535 3688
  • Visiting address: 1 Wallich Street, #12-01 Guoco Tower, 078881 Singapore

South Korea

  • Visiting address: 11/F, Seoul Finance Center, 136 Sejong-daero, Jung-gu, Seoul 04520

Taiwan

  • Phone: +886 2 8729 7600
  • Visiting address: 70th floor, Taipei 101 Tower, 7 XinYi Road, Sec. 5, 11049 Taipei

Vietnam

  • Phone: +84 24 32 065006
  • Visiting address: 16th Floor, Thaiholdings Tower, 210 Tran Quang Khai Street, Hoan Kiem District, Hanoi, Vietnam

Americas

Mexico

USA

Support desks for existing clients

InsideBusiness Channel Support

For questions on InsideBusiness Portal (for example around access and permissions), including questions related to InsideBusiness Payments, InsideBusiness Trade and incoming direct debits.

ING Trade support

For questions on ING Trade that are related to user access including technical errors

Monday - Friday 08.00 - 17.00 CET.

Bank guarantees support

For any Bank guarantee product specific inquiries. For functional issues, contact InsideBusiness Channel Support.

ING Corporate Card customer helpdesk

Every day, 24 hours a day for all questions related to corporate cards.

Fraud operations

When suspect or detect fraud, notify your ING representative as quickly as possible. 

Is your ING representative not available? 

Call (+31) 20 228 8800

Availability Fraud operations:

  • Mon. - Fri. 8:00 am - 0:00 am CET
  • Sat. 8:00 am - 5:00 pm CET
  • Sundays closed

Outside working hours, or in case of fraud that occurred in the past, contact Fraud operations via fraude@ing.com

ING Real Estate Finance

For other real estate related matters, contact us at:

ING Real Estate & OtherBijlmerdreef 24, AmsterdamP.O. Box 18001000 BV AmsterdamThe NetherlandsRED@ingrealestate.com