Contact ING Wholesale Banking
As ING Wholesale Banking, we partner with large (multinational) organisations and financial institutions, and we’re ready to support your business needs. Choose your country below to find the relevant contact information and local office details.
Looking for Personal or Business Banking?
EMEA
Austria
- Email: cs.at@ing.com
- Visitng address: Praterstrasse 1/35, 1020 Vienna
Belgium
- Email: WB.INGBelgium@ing.com
- Visiting address: Marnixlaan 24, 1000 Brussels, Belgium
Bulgaria
- Email: BG.CustomerServices@ingbank.com
- Phone: +359 291 76400
- Visiting address: 69, Bulgaria Blvd, North Tower, floor 10, 1404 Sofia
Czech Republic
- Email: cs.cz@ing.com
- Phone: +420 257474447
- Visiting address: Českomoravská 2420/15, 190 00 Praha 9
France
- Email: cs.fr@ing.com
- Phone: +33 1 57 22 60 60
- Visiting address: 104 Rue de Richelieu, CS 85973 – 75080 Paris Cedex 02
Germany
- Email: clientloyalty@ing.de
- Phone: +49 69 27222 62591
- Visiting address: Hamburger Allee 1, 60486 Frankfurt am Main
Hungary
- Email: corporate.sector_hu@ing.com
- Phone: +36 1 235 8700
- Visiting address: Budapest, 1068 Dózsa Gy. út 84/b.
Ireland
- Email: Enquiries.dublin@ing.com
- Phone: +353 1 638 4000
- Visiting address: ING Wholesale Banking, 6th Floor, RSA House, Sandyford Road, Dublin 16, Ireland D16 FC92
Italy
- Email: cs.it@ing.com
Luxembourg
- Email: isabel.frits2@ing.com
- Phone: +352 44 99 1
- Visiting address: Place de la gare 26, L-2965 Luxembourg
Netherlands
Visiting address: Bijlmerdreef 109, 1102 BW Amsterdam ZO
Poland
- Email: jacek.czerniak@ing.pl
- Phone: +48 603 88 9033
- Visiting address: 2 Pulawska Street, Warsaw
Romania
- Email: raluca.tintoiu@ing.com
- Phone: +40 21 403 8304
Russia
- Visiting address: 36, Krasnoproletarskaya street, Moscow, 127473, Russia
ING continues to support its international clients in Russia, at the same time has decided not to do new business with Russian companies.
Slovakia
- Email: client.services@ing.sk
- Phone: +421 2 391 833 95
- Visiting address: Plynárenská 5944/7C, 821 09 Bratislava - mestská časť Ružinov
Spain and Portugal
- Phone: +34 91 789 89 00
- Visiting address: Calle Vía de los Poblados 1F, 28033 Madrid
Sweden
Switzerland
- Email: cs.ch@ing.ch
- Visiting address: Pelikanplatz 15, 8001 Zürich
Turkey
- Email: Aysegul.Akay@ing.com.tr
- Visiting address: ING GENEL MÜDÜRLÜK, Reşitpaşa Mahallesi, Eski Büyükdere Caddesi No:8, 34467 Sarıyer/İstanbul/Türkiye
Ukraine
- Email: kiev.news@ingbank.com
- Phone: +380 44 354 10 10
- Visiting address: 30-A, Spaska Str., 04070 Kyiv
United Arab Emirates
- Email: Janet.Kimeu@ing.com
- Phone: +971 4 365 3431
- Visiting address: DIFC, Gate Village 5, 2nd floor, P.O. Box 506641, Dubai
United Kingdom
- Email: online.responses@uk.ing.com
- Phone: +44 207 767 1000
APAC
Australia
- Visiting address: Level 28, 60 Margaret Street, Sydney NSW 2000
Hong Kong SAR
- Phone: 852 2848 8488
- Visiting address: Level 8, Three Pacific Place, 1 Queen’s Road East, Hong Kong
India
- Visiting address: Maker Maxity, Tower 3 – North Avenue, Unit #73B, BKC, Bandra East, Mumbai 400 051
Indonesia
- Phone number: +62 811 1320 2482
- Visiting address: 22nd floor, Indonesia Stock Exchange Building, Jl. Jend. Sudirman Kav 52-53, Jakarta Selatan 12190
Japan
- Visiting address: Meiji Yasuda Seimei Bldg. 8F, 2-1-1, Marunouchi, Chiyoda-ku, Tokyo 100-0005
Mainland China
Beijing office
- Phone number: +86 10 6590 6606
- Visiting address: Units 07-12, Level 23, China World Tower 3A, No. 1 Jianguomen Wai Avenue, 100004 Beijing, China 100004
Shangai office
- Phone number: +86 21 2020 8054
- Visiting address:19/F, Shanghai World Financial Center, 100 Century Avenue, Shanghai, China 200120
Philippines
- Phone: +63 2 8479 8888
- Visiting address: 22nd Floor, Arthaland Century Pacific Tower, 5th Ave. cor. 30th St., Bonifacio Global City, 1634 Taguig City, Metro Manila
Singapore
- Email: ConnectAPAC@ing.com
- Phone: +65 6535 3688
- Visiting address: 1 Wallich Street, #12-01 Guoco Tower, 078881 Singapore
South Korea
- Visiting address: 11/F, Seoul Finance Center, 136 Sejong-daero, Jung-gu, Seoul 04520
Taiwan
- Phone: +886 2 8729 7600
- Visiting address: 70th floor, Taipei 101 Tower, 7 XinYi Road, Sec. 5, 11049 Taipei
Vietnam
- Phone: +84 24 32 065006
- Visiting address: 16th Floor, Thaiholdings Tower, 210 Tran Quang Khai Street, Hoan Kiem District, Hanoi, Vietnam
Americas
Mexico
- Email: CommunicationsOffice.NewYork@ing.com
- Phone: +1 646 424 6000
- Visiting address: 1133 Avenue of the Americas, New York, NY 10036 USA
USA
- Email: CommunicationsOffice.NewYork@ing.com
- Phone: +1 646 424 6000
- Visiting address: 1133 Avenue of the Americas, New York, NY 10036 USA
Support desks for existing clients
InsideBusiness Channel Support
For questions on InsideBusiness Portal (for example around access and permissions), including questions related to InsideBusiness Payments, InsideBusiness Trade and incoming direct debits.
- Email: InsideBusiness.Support@ing.com
- Email Hong Kong SAR and Singapore: InsideBusiness.Asia.Support@asia.ing.com
- Opens in a new tabPhone numbers per country
ING Trade support
For questions on ING Trade that are related to user access including technical errors
Monday - Friday 08.00 - 17.00 CET.
- Email: ingtrade.support@ing.com
- Phone NL: +31 (0) 10 300 93 40
- Phone BE: +32 (0) 27 00 60 72
- Phone RO: +40 37 37 88 231
Bank guarantees support
For any Bank guarantee product specific inquiries. For functional issues, contact InsideBusiness Channel Support.
- Email NL: bankguaranteesmidoffice@ing.nl
- Other countries: Global Trade Finance
ING Corporate Card customer helpdesk
Every day, 24 hours a day for all questions related to corporate cards.
Fraud operations
When suspect or detect fraud, notify your ING representative as quickly as possible.
Is your ING representative not available?
Call (+31) 20 228 8800
Availability Fraud operations:
- Mon. - Fri. 8:00 am - 0:00 am CET
- Sat. 8:00 am - 5:00 pm CET
- Sundays closed
Outside working hours, or in case of fraud that occurred in the past, contact Fraud operations via fraude@ing.com
ING Real Estate Finance
For other real estate related matters, contact us at:
ING Real Estate & OtherRED@ingrealestate.com
Bijlmerdreef 24, Amsterdam P.O. Box 1800 1000 BV Amsterdam The Netherlands