Wholesale Banking

ING Wholesale Banking contact

As ING Wholesale Banking, we serve large (multinational) organisations and financial institutions.

Support desks

Do you have a question about a product you are already using or need help using our services?

Contact one of our support desks below.For anything else, contact your ING representative directly 

Support deskContact detailsDescription

InsideBusiness Channel Support

Hong Kong SAR and Singapore:InsideBusiness.Asia.Support@asia.ing.com

All other regions: InsideBusiness.Support@ing.com

Phone numbers per country

For questions on InsideBusiness Portal (for example around access and permissions), including questions related to InsideBusiness Payments, InsideBusiness Trade and incoming direct debits.

ING Trade support

ingtrade.support@ing.com

NL: +31 (0) 10 300 93 40BE: +32 (0) 27 00 60 72RO: +40 37 37 88 231

Monday - Friday 08.00 - 17.00 CET.

For questions on ING Trade that are related to user access including technical errors.

Bank guarantees support

NL: bankguaranteesmidoffice@ing.nl

Other countries: Global Trade Finance

For any Bank guarantee product specific inquiries. For functional issues, contact InsideBusiness Channel Support.

ING Corporate Card customer helpdesk

Opens in a new tabPhone numbers per countryEvery day, 24 hours a day for all questions related to corporate cards.
Fraud operations

When suspect or detect fraud, notify your ING representative as quickly as possible. 

Is your ING representative not available? 

Call (+31) 20 228 8800

 

Availability Fraud operations:

  • Mon. - Fri. 8:00 am - 0:00 am CET
  • Sat. 8:00 am - 5:00 pm CET
  • Sundays closed

Outside working hours, or in case of fraud that occurred in the past, contact Fraud operations via fraude@ing.com

ING Real Estate FinanceOpens in a new tabContacts per countryFor other real estate related matters, contact us at:

ING Real Estate & OtherBijlmerdreef 24, AmsterdamP.O. Box 18001000 BV AmsterdamThe NetherlandsRED@ingrealestate.com

Retail customers (private individuals and small businesses customers) See individual country websites.