Contact ING Wholesale Banking
At ING Wholesale Banking, we partner with large multinational organisations and financial institutions, and we’re ready to support your business needs. Choose your country below to find the relevant contact information and local office details.
Looking for Personal, Private or Business Banking?
EMEA
Austria
- Email: cs.at@ing.com
- Phone: +43 1 514 62 0
- Address: Opens in a new tabPraterstrasse 1/35, 1020, Vienna
Belgium
Bulgaria
Czech Republic
- Email: cs.cz@ing.com
- Phone: +420 257 474 447
- Address: Opens in a new tabČeskomoravská 2420/15, 190 00, Praha 9
France
- Email: cs.fr@ing.com
- Phone: +33 1 57 22 60 60
- Address: Opens in a new tab104 Rue de Richelieu 104, 75002, Paris
Germany
Hungary
Ireland
Italy
Luxembourg
Netherlands
Poland
- Email: jacek.czerniak@ing.pl
- Phone: +48 603 889 033
- Address: Opens in a new tabPulawska Street 2, 02-566, Warsaw
Romania
- Email: contact@ing.ro
Russia
ING continues to support its international clients in Russia; at the same time, has decided not to do new business with Russian companies.
Slovakia
Spain and Portugal
Sweden
Switzerland
- Email: cs.ch@ing.ch
- Phone: +41 22 592 30 00
- Address for Zurich: Opens in a new tabPelikanplatz 15, 8001, Zürich
- Address for Geneva: Opens in a new tab8-10 Avenue des Morgines, 1213, Petit-Lancy
Türkiye
Ukraine
United Arab Emirates
- Email: Janet.Kimeu@ing.com
- Phone: +971 4 365 3431
- Address: DIFC, Gate Village 5, 2nd floor, P.O. Box 506641, Dubai
United Kingdom
- Email: online.responses@uk.ing.com
- Phone: +44 20 7767 1000
- Address: Opens in a new tab8-10 Moorgate, EC2R 6DA, London
APAC
Australia
- Email: wbconnectAU@ing.com
- Address: Level 28, 60 Margaret Street, NSW 2000, Sydney
Hong Kong SAR
India
Indonesia
Japan
Mainland China
Beijing
- Phone: +86 10 6590 6606
- Address: Units 07-12, Level 23, China World Tower 3A, No. 1 Jianguomen Wai Avenue, 100004, Beijing
Shangai
Philippines
Singapore
South Korea
Taiwan
- Phone: +886 2 8729 7600
- Address: 70th floor, Taipei 101 Tower, 7 XinYi Road, Sec. 5, 11049, Taipei
Vietnam
- Phone: +84 24 3206 5005
- Address: 16th Floor, Thaiholdings Tower, 210 Tran Quang Khai Street, Hoan Kiem District, Hanoi
Americas
Mexico
USA
Support desks for existing clients
InsideBusiness Channel Support
For questions on InsideBusiness Portal (for example around access and permissions), including questions related to InsideBusiness Payments, InsideBusiness Trade and incoming direct debits.
- Email: InsideBusiness.Support@ing.com
- Email Hong Kong SAR and Singapore: InsideBusiness.Asia.Support@asia.ing.com
- Opens in a new tabPhone numbers per country
ING Trade support
For questions on ING Trade that are related to user access including technical errors
Monday - Friday 08.00 - 17.00 CET.
- Email: ingtrade.support@ing.com
- Phone NL: +31 (0) 10 300 93 40
- Phone BE: +32 (0) 27 00 60 72
- Phone RO: +40 37 37 88 231
Bank guarantees support
For any Bank guarantee product specific inquiries. For functional issues, contact InsideBusiness Channel Support.
- Email NL: bankguaranteesmidoffice@ing.nl
- Other countries: Global Trade Finance
ING Corporate Card customer helpdesk
Every day, 24 hours a day for all questions related to corporate cards.
Fraud operations
When suspect or detect fraud, notify your ING representative as quickly as possible.
Is your ING representative not available?
Call (+31) 20 228 8800
Availability Fraud operations:
- Mon. - Fri. 8:00 am - 0:00 am CET
- Sat. 8:00 am - 5:00 pm CET
- Sundays closed
Outside working hours, or in case of fraud that occurred in the past, contact Fraud operations via fraude@ing.com
ING Real Estate Finance
For other real estate related matters, contact us at:
ING Real Estate & Other
Bijlmerdreef 24, Amsterdam
P.O. Box 1800
1000 BV Amsterdam
The Netherlands
RED@ingrealestate.com
Looking for Personal or Business Banking?