ING has a history in the Czech Republic that goes back to 1992. We were one of the first international banks to enter the market and have built a strong position in the country since then. We meet all the banking needs of corporations and large multinationals, as well as financial institutions by offering a full range of banking products and services. Our clients include many major Czech and international companies. Whether you are an institutional or corporate client, we will help you move your business forward. You can expect a proactive and committed client approach. The relationship manager is your single point of contact for providing access to product specialists, industry experts and tailored solutions. So, if you are looking for the high quality support of an experienced and well-known brand bank, why not contact us?
Client support contacts
Branch Office
ING Bank N.V. Českomoravská 2420/15 190 00 Praha 9Phone: +420 257 474 111E-mail: Opens in a new tabcommercial.banking@ing.czData box ID: frrbzzg
Client Services
Phone: + 420 257 474 447E-mail: Opens in a new tabcs.cz@ing.comClient Services is open every business day from 9:00 to 17:00CET.
Daily Banking Support - Channel Support
IBP CEE HelpDesk is open every business day from 8:00 to 17:00CET.
Support for former clients of ING Konto and ING Mutual Funds
E-mail: Opens in a new tabklient@ing.cz
Opens in a new tabFurther info to be found here (in Czech)
QUESTIONS RELATED TO PENSION INSURANCE AND PENSION SAVINGS FORWARD TO Opens in a new tabNN.
Useful links
Opens in a new tabUseful documentsOpens in a new tabING Formats for Electronic CommunicationOpens in a new tabING Konto and Mutual Funds - End of Retail Banking in the Czech Republic (in Czech)Opens in a new tabOur Collaboration with the Tereza Maxová Foundation (in Czech)
Award - The Digital Banker 2024
Best wholesale bank for sustainable finance in Europe
Euromoney 2024
Best bank for sustainable finance (Central and Eastern Europe)
Business for society 2023
2nd place in the category Top responsible company helping communities
Sustainability
Forward-looking businesses are embracing sustainability requirements and regulations, using them to innovate, compete and create new business models. Innovation, change and sustainability go hand-in-hand and offer strong business opportunities. What does your company need to transition to a more sustainable way of doing business?
News
The Science Based Targets initiative (SBTi) has validated our climate targets, concluding that they are in line with the latest science and the goal of limiting global warming to internationally agreed levels.
Science Based Targets initiative validated ING's climate targets, confirming their alignment with the latest climate science
ING acted as Sole Green Loan Coordinator for financing of shopping center Centrum Černý Most in Prague.
Financing of shopping center Centrum Černý Most in Prague
We´re proud to have won CEE’s best bank for sustainable finance award for excellence from Euromoney.
CEE’s best bank for sustainable finance
Be a changemaker, progress is always possible
Even in uncertainty, progress doesn’t stop. It happens when leaders move, listen, and make decisions that shape what’s next. The ones who drive real change see beyond the immediate—they connect, adapt, and act with purpose. Not just for today, but for the long run.
We like to team up with leaders who see the bigger picture—offering deep sector expertise, global networks, and the right insights to turn ambition into progress. Because even in complexity, progress moves forward.