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Wholesale Banking

ING Wholesale Banking contact

As ING Wholesale Banking, we serve large (multinational) organisations and financial institutions. Do you have a question about a product you are already using or need help using our services? Contact one of our support desks below.

For anything else, contact your ING representative directly.

Support deskContact detailsDescription

InsideBusiness Channel Support

Hong Kong SAR and Singapore:

All other regions:

Phone numbers per country

For questions on InsideBusiness Portal (for example around access and permissions), including questions related to InsideBusiness Payments, InsideBusiness Trade and incoming direct debits.

ING Trade support

NL: +31 (0) 10 300 93 40
BE: +32 (0) 27 00 60 72
RO: +40 37 37 88 231

Monday - Friday 08.00 - 17.00 CET.

For questions on ING Trade that are related to user access including technical errors.

Bank guarantees support


Other countries: Global Trade Finance

For any Bank guarantee product specific inquiries. For functional issues, contact InsideBusiness Channel Support.

ING Corporate Card 
customer helpdesk

Phone numbers per countryEvery day, 24 hours a day for all questions related to corporate cards.
Fraud operations

When suspect or detect fraud, notify your ING representative as quickly as possible. 

Is your ING representative not available? 

Call (+31) 20 228 8800


Availability Fraud operations:

  • Mon. - Fri. 8:00 am - 0:00 am CET
  • Sat. 8:00 am - 5:00 pm CET
  • Sundays closed

Outside working hours, or in case of fraud that occurred in the past, contact Fraud operations via

ING Real Estate FinanceContacts per countryFor other real estate related matters, contact us at:

ING Real Estate & Other
Bijlmerdreef 24, Amsterdam
P.O. Box 1800
1000 BV Amsterdam
The Netherlands

Retail customers (private individuals and small businesses customers) See individual country websites.