Service and contact
Avoid waiting times at our support desks by using our help pages below.
- IB Connect File Transfer public certificates and keys
- Getting started with mToken
- Payment cut-off times
- More info on the Swift ISO20022 migration
- Deposit guarantee scheme
- Change your Corporate Card PIN
- Corporate Card payment confirmation
- FATCA and/or CRS self-certification
- Tariffs and conditions
- New ING Commercial Card App & Portal
Popular topics
Contact Us
ING Wholesale Banking serves large companies and financial institutions. Find your local contact here.
Are you a large company or financial institution?
Find your personal or business banking contact by country.
Are you a private individual or own a small business?
Login to our platform to submit a Service Request.
InsideBusiness ‘Service requests’
Help desks for existing cients
Even if you are in doubt, always let us know when you see suspicious behaviour, transactions or communication
Fraud prevention
Every day, 24 hours a day for all questions related to ING Corporate Cards
ING Corporate Card
For questions on InsideBusiness Portal, Payments, Trade and incoming direct debits
InsideBusiness Channel Support
For any product specific inquiries. For functional issues, contact InsideBusiness Channel Support
Bank guarantees support
For questions on ING Trade that are related to user access including technical errors
ING Trade support
We have dedicated commercial real estate specialists in all major commercial real estate markets globally
ING Real Estate Finance
