Service and contact
Avoid waiting times at our support desks by using our help pages below.
Popular topics
- IB Connect File Transfer public certificates and keys
- Getting started with mToken
- Payment cut-off times
- More info on the Swift ISO20022 migration
- Deposit guarantee scheme
- Change your Corporate Card PIN
- Corporate Card payment confirmation
- FATCA and/or CRS self-certification
- Tariffs and conditions
- FAQ on ING Commercial Card Portal and App
Are you a private individual or own a small business?
Contact ING’s retail customer support desk per country. ING Wholesale Banking serves only large organisations and financial institutions.
Are you a private individual or own a small business?
InsideBusiness ‘Service requests’
Login to Initiate, register and monitor Service requests. Via the module we offer you a secure and easy self-service solution.
InsideBusiness ‘Service requests’
Contact us
Fraud prevention
Even if you are in doubt, always let us know when you see suspicious behaviour, transactions or communication
Fraud prevention
ING Corporate Card
Every day, 24 hours a day for all questions related to ING Corporate Cards
ING Corporate Card
InsideBusiness Channel Support
For questions on InsideBusiness Portal, Payments, Trade and incoming direct debits
InsideBusiness Channel Support
Bank guarantees support
For any product specific inquiries. For functional issues, contact InsideBusiness Channel Support
Bank guarantees support
ING Trade support
For questions on ING Trade that are related to user access including technical errors
ING Trade support
ING Real Estate Finance
We have dedicated commercial real estate specialists in all major commercial real estate markets globally
ING Real Estate Finance