Privacy statements

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31 July 2026

At ING, we understand that your personal data is important for you. Below you can find the privacy statements of ING Bank N.V. These privacy statements explain in a simple and transparent way what personal data we collect, record, store, use and process and how. Our approach can be summarised as: the right people use the right data for the right purpose.

If you are an ING customer, or otherwise have a relationship with us, we would like to refer you to the country/office specific privacy statements regarding the products and services.

Select your preferred office:

Opens in a new tabOpens a pdfAustria

Opens in a new tabAustralia - (Retail customers and WB combined)

Belgium - Opens in a new tabEnglish / Opens in a new tabFrench / Opens in a new tabDutch - (Retail and WB combined)

Opens in a new tabOpens a pdfBulgaria

Opens in a new tabOpens a pdfChina

Czech Republic - Opens in a new tabOpens a pdfCzech / Opens in a new tabOpens a pdfEnglish

Opens in a new tabOpens a pdfDubai

France - Opens in a new tabOpens a pdfRetail customers / Opens in a new tabOpens a pdfWB customers

Opens in a new tabOpens a pdfGermany

Opens in a new tabOpens a pdfHong Kong SAR

Opens in a new tabOpens a pdfHungary