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Wholesale Banking

Legal information

All the content on our website has been carefully selected by ING Bank, a branch of ING-DiBa AG. However, ING Bank cannot assume any liability for the correctness, accuracy, up-to-dateness, consistency or completeness of this content.

No advice

Our website provides general information only; it neither constitutes personal advice, nor is it designed to replace it. Our staff will be happy to discuss your options in a personal consultation.


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Information on intragroup exemptions from EMIR margin requirements

Information pursuant to Art.11(14)(d) EMIR in conjunction with Art. 20 Delegated Regulation (EU) 149/2013

No liability for the content of linked pages

These web pages may contain links to web pages belonging to other providers, the content of which is not necessarily authorised or continuously monitored by ING Bank. ING Bank therefore assumes no liability for the content of web pages operated by third-party providers.

Provider and publisher

ING Bank, a branch of ING-DiBa AG
Hamburger Allee 1
60486 Frankfurt am Main, Germany
Telephone: +49 (0) 69 27222-62591 
Fax: +49 (0) 69 27222-62208

ING Bank, a branch of ING-DiBa AG, is registered in the commercial register of the Frankfurt am Main District Court, HRB 7727.

Managing Directors

Steffen Atzbach
Eva Smolen

Chair of the Supervisory Board

Dr. Claus Dieter Hoffmann 

Competent Supervisory Authority

European Central Bank
Sonnemannstraße 20
60314 Frankfurt am Main, Germany

Federal Financial Supervisory Authority
Address in Bonn:
Graurheindorfer Straße 108
53117 Bonn, Germany

Address in Frankfurt am Main:
Marie-Curie-Str. 24–28
60439 Frankfurt am Main, Germany
Telephone: +49 (0) 228/4108-0
Fax: +49 (0) 228/4108-123


ING Bank, a branch of ING-DiBa AG
Corporate Communications
Telephone: +49 (0) 69 27222-62592

Out-of-court dispute resolution

The bank participates in the dispute resolution procedure of the "German private banks' ombudsman scheme" ( This enables consumers to appeal to the private banks' ombudsman to resolve a dispute with the bank. If the subject of the complaint relates to a dispute over a payment services contract (Section 675f of the German Civil Code), customers who are not consumers can also appeal to the private banks' ombudsman.

More detailed provisions are contained in the "Rules of Procedure for resolving customer complaints in the German banking industry", which can be provided upon request or found online at Complaints must be made in text form (e. g. by letter or email) to the Customer Complaints Office of the Association of German Banks e.V., Postfach 04 03 07, 10062 Berlin, Germany, email:

European online dispute resolution platform

The European Commission has set up a European online dispute resolution platform (ODR platform). Consumers can use the ODR platform to resolve out-of-court disputes arising from online contracts with companies established in the EU.