From iDEAL to Wero

Wero enhances iDEAL’s reliability with broader European reach, more advanced features, and a smoother user experience:  

• One European solution – Online, in-store and peer-to-peer payments across borders 

• Smart payment features – One-click payments, bill splitting, payment requests and more 

• Aligned with European priorities – Supported by 16 leading banks, including ING, Rabobank and ABN Amro 

• Familiar payment experience – Your customers continue to pay in the same way 

• Purchase Protection – Increases consumer trust and conversion with dispute protection  

As a strategic shareholder of EPI, ING is closely involved in the development of Wero and supports the initiative from both the recipient (acquirer) and the payer side (issuer). 

The transition from iDEAL to Wero will be gradual and happen in two phases: 

Starting in Q1 2026, a co-branded iDEAL | Wero logo will replace the current iDEAL logo on payment pages, bank apps, and merchant interfaces. The updated logo will incorporate Wero’s branding, which has tested positively with consumers. 

To support this transition, awareness campaigns will be launched by iDEAL | Wero and participating banks. In the background, iDEAL transactions will begin migrating to the new Wero infrastructure to ensure continued reliability. ING clients will not be affected by this technical migration. 

Action required 

As communicated to all iDEAL clients, the first step in the transition is to replace the current iDEAL logo with the co-branded iDEAL | Wero logo on your checkout page. 

All clients (accepting iDEAL) should replace the iDEAL logo with the co-branded version between 31 January and 31 March 2026. The transition should be fully completed by 31 March 2026. 

To support you during this process, ING will provide a toolkit containing the updated visual assets and guidance to ensure a smooth migration. This will become available on this page soon. 

Once volumes have shifted and Wero is well-established, the full rollout will begin in Q4 2026. 

This phase starts with a contractual update to reflect Wero’s expanded capabilities. Following that, you can implement Wero in your webshop environment or through your Technical Service Provider. 

Over time, advanced features such as subscriptions, value-added services, refunds, and peer-to-peer payments will become available. Consumers across Europe will use the same Wero button as Dutch users, ensuring a consistent experience. 

By the end of 2027, iDEAL will be fully phased out.  

ING will reach out beginning of next year to support you in the preparation for phase 2.  

The transition is planned for all iDEAL users. After 2027, iDEAL will no longer be available. 

Yes, between January 31 and March 31, 2026, you need to replace the iDEAL logo in your webshop with the new iDEAL | Wero logo. This is a small change, but it is good for you to plan in your IT roadmaps and/or with your technical service providers. 

The change of the logo is mandatory by the iDEAL payment scheme rules. Therefore, not updating the logo by 31st March 2026 would result in a breach of your iDEAL contract.  

This will be as much prevented by the co-branding phase as well as the awareness campaigns. iDEAL is evolving into Wero — with the same ease of use and trust. Consumers will benefit from broader functionality and European reach over time. Consumers will also be informed by their bank and via campaigns in the media. 

There are no pricing changes during the co-branded phase. Towards the end of 2026, the full technical migration and new integration will begin, including a contractual update to unlock all Wero features. 

a. European payments: Wero works across several European countries, including Germany, France, Belgium, and the Netherlands. No need for separate systems for international customers. 

b. Ease of use: Wero supports multiple payment options in one system, making it easier for your customers to pay - including purchase protection, which boosts customer satisfaction. 

For further information about the Wero payment method please visit Opens in a new tabWero - Digital payment wallet.  

You may also email us directly at Wero@ing.com or contact your ING Transaction Services consultant.