Accounts
The cornerstone of your wholesale banking activities
Your accounts are where your cash sits, moves and is managed across the markets where you operate. They allow you to receive and make payments, support your daily cash management and give you the visibility you need to run your treasury operations with confidence. With ING, you benefit from international account capabilities and a fast, fully digital way to open new accounts through InsideBusiness.
How ING accounts support your treasury
With ING, you can set up accounts in key European countries and manage them easily through our digital channels. ING accounts offer:
One account agreement
Open accounts in multiple European countries under a single account agreement, helping you maintain an efficient account structure. Accounts can be opened in 18 countries.
Optimised cash management
Make and receive payments efficiently with IBANs that work seamlessly in local clearing systems across Europe.Standardised reporting
Access account information in standard formats such as ISO20022 XML for near real‑time reporting.
Digital account opening with InsideBusiness Portal
Opening new accounts with ING is a straightforward digital process. Through InsideBusiness, ING’s platform for Wholesale Banking services, you can request the accounts you need in multiple countries using one guided workflow. Everything stays in one place, giving you the convenience of self‑service and the confidence of ING’s built‑in security.
Benefits of digital account opening
✔ Faster account opening
Open new accounts in a shorter time with one structured digital workflow that guides you through each step.
✔ Secure and reliable
All information is shared safely within the Opens in a new tabInsideBusiness Portal.
✔ Full transparency
See the status of your request at any time, with automated reminders when action is needed.
✔ Open accounts across multiple countries
Request additional accounts in several countries within the same case — up to 25 accounts — so you can scale your operations efficiently.
How it works?
Watch a short video about account opening to learn more
Already an ING client? Follow the full step‑by‑step guide
Watch our account opening tutorial video for detailed instructions
Frequently asked questions
How to start an account opening request?
Log in to InsideBusiness. Check that the connection is secure (https:// and ING certificate in the padlock).
In the left‑hand menu, go to Services → Initiate service request.
On the Initiate service request page, select account opening and follow the guided steps.
For a step‑by‑step walkthrough, you can also watch our Opens in a new tabshort instructions video.
I don’t see the ‘Account opening’ option in InsideBusiness.
You may not have the right permissions.
Ask your Corporate Administrator to modify your access rights in InsideBusiness.
Trouble logging in?
Please contact InsideBusiness Support: InsideBusiness.Support@ing.com
What documents will I need to provide?
Requirements may vary depending on the country and the selections you make.
Before you start, please ensure you have clarity on:
1. Countries for which you want to open the account.
2. Number of accounts and currencies per country.
3. Information on Legal Representatives and Authorised Signatories.
What we may need from you
• Legal documentation of the entity.
• Documentation to onboard individuals.
The exact list of required documents will be shown during the intake stage of the account opening journey.
How many accounts can I open at once?
You can request up to 25 accounts in a single case.
Do I have to complete the request all at once?
No. You can save your progress at any time by using the “Save & Exit” button and return later to edit and continue.
You can move forward only after all required fields in a chapter are completed, but you can always go back to previous sections to adjust information.
In which countries can I open an account digitally?
You can currently open an additional account in: Austria, Belgium, France, Germany, Italy, Netherlands, Portugal, Spain, and the United Kingdom.
We’re continuously expanding, and more countries will be added soon.
To open an account in a country not listed above, please submit a regular service request.
Need help?
For questions or issues related to your account opening request please contact:
- Your Customer Loyalty Team