Anytime, anywhere, any way

ING InsideBusiness

ING InsideBusiness is a digital international banking platform that offers your business a single point of access to your Wholesale Banking services and products, wherever you are. It provides easy online and mobile access to a growing range of corporate banking services.

Get real time insights and a single source to manage all your financial transactions anytime, on any device. Whether you make millions of payments or collections, arrange foreign exchanges with up-to-the-second currency rates, manage lending or need insights into your cash reports, InsideBusiness is your single source for digital banking.


It's easy to get started

Call your relationship manager to access InsideBusiness to get your business banking online, anytime, anywhere.

Three simple steps to get started:

  1. Sign a valid ING channel agreement for the legal entities that will use InsideBusiness, including a Power of Attorney if there are more companies involved
  2. Appoint a Corporate Administrator, so you can manage the users with access to InsideBusiness yourselves
  3. Confirm to ING which members of your team will use InsideBusiness and need to have access to the accounts.

ING will set up your InsideBusiness subscription. From there on the Corporate Administrator can take over.

To support your company’s international network, InsideBusiness is available in 14 languages and in 20 countries: Austria, Belgium, Bulgaria, Czech Republic, France, Germany, Hong Kong, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Poland, Portugal, Romania, Russia, Ukraine, Singapore, Slovakia, Spain, Switzerland and the United Kingdom. 


 

InsideBusiness issues and help

If you have a technical issue such as logon or browser problems, or need help using InsideBusiness, please contact our Channel Support Team at InsideBusiness.Support@ing.com.

Channel Support Team

Channel Support Team: InsideBusiness.Support@ing.com

For Asia clients: InsideBusiness.Asia.Support@asia.ing.com

Austria

InsideBusiness Channel Support

tel: +43 (0) 120 609 20 45

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (CET)

Belgium

InsideBusiness Channel Support

tel : +32 (0) 27 00 60 72

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (CET)

Bulgaria

InsideBusiness Channel Support

tel: +359 024 917 174

e-mail: InsideBusiness.Support@ing.com

hours: 9:00 – 18:00 (EET)

Czech Republic

InsideBusiness Channel Support

tel: +42 (0) 239 018 074

e-mail: InsideBusiness.Support@ing.com

hours: 8:00 - 17:00 (CET)

France

InsideBusiness Channel Support

tel : +33 (0)1 71 23 08 75

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (CET)

Germany

InsideBusiness Channel Support

tel : +49 (0) 691 532 530 88

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (CET)

Hong Kong

InsideBusiness Client Support Desk

tel: +852 2848 8000

e-mail: InsideBusiness.Asia.Support@asia.ing.com

hours: Monday to Friday from 09:00 HKT to 18:00 HKT

(not available on national holidays)

Hungary

InsideBusiness Channel Support

tel: +36 1 7777 572

e-mail: InsideBusiness.Support@ing.com

Hours: 8:00 - 17:00 (CET)

Ireland

InsideBusiness Channel Support

tel : +353 (0) 15 62 11 80

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (GMT)

Italy

InsideBusiness Channel Support

tel: +39 (0) 287 103 602

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (CET)

Luxembourg

InsideBusiness Channel Support

tel: +352 34 20 808 700

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (CET)

Poland

InsideBusiness Channel Support

tel: +48 22 306 24 65

Local phone number: 022 306 246 5

e-mail: InsideBusiness.Support@ing.com

hours: 8:00 – 17:00 (CET)

 

Portugal

InsideBusiness Channel Support

tel : +351 (0) 800 785 051

Local phone number: 0800 785 051

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (GMT)

Romania

InsideBusiness Channel Support

tel: +40 37 37 88 231

e-mail: InsideBusiness.Support@ing.com

hours: 09:00 - 18:00 (EET)

Russia

InsideBusiness Channel Support

tel: +7 499 951 2567

Local phone number: 499 951 2567

e-mail: InsideBusiness.Support@ing.com

09.00 – 18.00 (MSK)

Singapore

InsideBusiness Client Support Desk

tel: +65 6539 6655

e-mail: InsideBusiness.Asia.Support@asia.ing.com

hours: Monday to Friday from 09:00 SGT to 18:00 SGT

(not available on national holidays)

Slovak Republic

InsideBusiness Channel Support

tel: +421 (0) 2 68 622 266

e-mail: InsideBusiness.Support@ing.com

hours: 8:00 - 17:00 (CET) 

Spain

InsideBusiness Channel Support

tel: +34 91 836 8520

Local phone number: 918 368 520

e-mail: InsideBusiness.Support@ing.com

hours: 8:00 - 17:00 (CET) 

 

 

Switzerland

InsideBusiness Channel Support

tel : +41 (0) 43 55 79 366

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (CET)

Netherlands

Helpdesk InsideBusiness Payments

tel.: +31 (0) 88 464 22 33

e-mail: ibp@ing.nl 

hours: 8.00 - 17:00 (CET)

 

InsideBusiness Channel Support

tel.: +31 (0) 10 300 93 40

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (CET)

Ukraine

InsideBusiness Channel Support

tel: +38 (044) 225 01 68

Local phone number: 442 250 168 

e-mail: InsideBusiness.Support@ing.com

hours: 9.00 - 18.00 (EET)

United Kingdom

InsideBusiness Channel Support

tel : +44 (0) 20 37 88 67 01

e-mail: InsideBusiness.Support@ing.com

hours: 8.00 - 17:00 (GMT)

 

Your services and more information

Payments and reporting

With InsideBusiness Payments you will have a central overview of your ING and non-ING accounts. Our highly secure ING platform lets you easily manage your payments held in any country at an ING or a third-party bank.

Read more

Cash management

Get insight into all your cash balancing transactions between accounts of different companies in your group. You’ll have a direct view into your inter-company loans which makes it easier to trace funds moved between your group accounts.

Financial markets

With InsideBusiness you can easily initiate all your foreign exchange and money market transactions at real time rates in the Financial Markets module. Transactions can be directly confirmed online.

Read more

Lending

With InsideBusiness you’ll get the latest insights into your ING bilateral loan portfolio. As a Wholesale Banking client, you can view an end-of-day report of your ING loans and the day’s loan details in one place, where you can also see your loan positions, including syndicated loans where ING is the agent.

View the infographic

Read more

InsideBusiness Trade

With InsideBusiness Trade you have complete control of your trade portfolio. Manage your bank guarantees, collections and letters of credit from one screen with a secure single point of access. Review your upcoming transactions and save time by adding and issuing new letters of credit and generate clear reports from one platform.

Read more

Mobile app

You don’t do business in one place, let alone one city or country. With the ING InsideBusiness app you’ll enjoy easy and secure access to your products and services anytime, anywhere.

Read more