ING Wholesale Banking cookie statement
ING uses cookies on our Wholesale Banking website, ingwb.com, and InsideBusiness portal. Cookies are small text files that are downloaded to your device by websites you visit. They allow the website to recognise your device and store some information about your location and past actions.
See below for a description of the different types of cookies we use. If you are looking for a simple and transparent explanation of which personal data we collect and how we process it, please see our privacy statement on ing.com.
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Your choice
Our website, ingwb.com, allows you to select your own cookie settings. You can decide if you allow cookies by choosing a different setting. If you click on ‘Accept’, then you allow all cookies.
We have two cookie settings for ingwb.com:
- “Do not accept” setting: In this setting, we only use cookies that are strictly necessary and required for the website to function properly. We also use analytical cookies to anonymously record the behaviour of visitors on our website, which includes mouse clicks, scrolls and clicks. This allows us to track how the website is used to further improved it.
- “Accept” setting: In this setting, we use cookies that make it possible to display embeds from Vimeo, too. Cookies from LinkedIn can also be used to display personalised advertisements and we may share information about your use of our site with our advertising and analytics partners. Please note that these cookies are third-party cookies and therefore the types and duration of these cookies are set by these social networks. This is beyond ING’s control.
InsideBusiness only uses cookies that are strictly necessary for the functioning of the portal. Therefore, these cookies do not require consent.
Cookies used: ingwb.com
The following cookies may be used during your visit to ingwb.com.
“Do not accept” setting
| Name cookie | Purpose | Expiration |
|---|---|---|
| ASP.NET_SessionId | During each visit to ingwb.com, we use this cookie to connect related requests you do to the website (like requesting a next page). Each new visit receives a new, random id number. | When you close your browser |
| INGWB-cookies | We use this cookie to save your preference whether you accept cookies or not. | 1 year |
| wt* | Cookies that start with wt are placed by Webtrekk and are used to keep anonymised visitor statistics. | 7 days |
“Accept” setting
| Name cookie | Purpose | Expiration |
|---|---|---|
| _hj* | Cookies that start with _hj are cookies placed by Hotjar. Hotjar uses cookies to ensure surveys and polls do no re-appear if it already has been shown or filled in. Hotjar also uses a cookie to anonymously attribute your behaviour to the same user ID. | 1 day 7 days |
player vuid | We use Vimeo to embed videos onto our website. These cookies are used by Vimeo to collect analytics tracking information. | We refer to Vimeo’s cookie statement |
bcookie li* | This cookie is used so you can share information from our website with others via LinkedIn. Cookies starting with li are used by LinkedIn for tracking the use of embedded services | We refer to Linkedin cookie policy |
Cookies used: InsideBusiness
The following cookies are set during your visit to InsideBusiness.
| Name cookie | Purpose | Expiration |
|---|---|---|
*-session-ID Ingat | This cookie provides authenticated access during a visit to InsideBusiness. These cookies are essential for the normal operation of the website and are removed when you log out. | When you close your browser |
| spin | During each visit to InsideBusiness, we use this cookie to connect related requests you do in the portal (like requesting a next page). Each new visit receives a new, random id number. | When you close your browser |
lb_* | This cookie helps us to spread the use of InsideBusiness across multiple servers. By doing so, we can deliver a stable experience. | When you close your browser |
| Ingwb.sl* | These cookies store and tell us your preferred language setting. | 30 days |
| SLID | If you choose to remember your user ID for your next visit to InsideBusiness, we store the encrypted user ID in a cookie and it can only be decrypted by logging in to InsideBusiness. | 30 days |
| wt* | Cookies that start with wt are placed by Webtrekk and are used to keep anonymised visitor statistics. | 6 months |
The information from analytical cookies is passed on to ING’s service providers Soasta and Webtrekk. Soasta and Webtrekk provide us with tools for statistical analyses of how the InsideBusiness website is used as set out above. The information collected will not be disclosed to any other third party.
ING has a data processing agreement with Soasta, and pursuant to which Soasta and Webtrekk are obliged to only use the information for the purposes as set out above, and in such a way that it has no or only a minimal impact on the privacy of InsideBusiness users. For example, the processed IP addresses are anonymised.
For information on the privacy policies of Soasta (acquired by Akamai) and Webtrekk, please visit their websites.
Cookies used: MyAccount for Wholesale Banking clients
| Name cookie | Purpose | Expiration |
|---|---|---|
spin | During each visit to MyAccount, we use this cookie to connect related requests you do in the portal (like requesting a next page). Each new visit receives a new, random id number. | When you close your browser |
| lb_* TS* | This cookie helps us to spread the use of MyAccount across multiple servers. By doing so, we can deliver a stable experience. | When you close your browser |
| lang, country | These cookies store and tell us your preferred business unit and language setting. | 1 year |
| SLID | If you choose to remember your user ID for your next visit to MyAccount, we store the encrypted user ID in a cookie and it can only be read when logging in to MyAccount. | 30 days |
Change your cookie settings
We may change this cookie statement from time to time to comply with applicable laws or to reflect our updated business practices. We recommend reading this page every now and then.
If you have any questions about privacy or how we handle data, please contact us. You can find our contact details on this page, under 'Scope of this Privacy Statement'.