ING Bank is committed to provide a superior customer experience for all customers, including people with a disability. In spirit of our customer promise we make banking clear and easy, available anytime and anywhere, and we keep getting better. We recognize the importance of an accessible and safe digital environment and strive conformance with digital accessibility standards.
ING is working towards an accessible digital platform using the Web Content Accessibility Guidelines (WCAG) standard. We acknowledge most ING pages are not fully WCAG 2.1 conformant at this moment. We strive to develop a WCAG proof banking environment, that’s that is why we encourage our customers and other stakeholders to submit issues through the feedback button.
ING France accessibility statement.