Romance scams in the workplace

In a business setting, romance scams often begin with a seemingly innocent online interaction, via social media, dating platforms, or even professional networks. The fraudster builds trust and emotional rapport, gradually introducing financial or operational requests that appear personal but have corporate consequences. When the victim is no longer able to make payments using personal funds, they may begin diverting company money—often under emotional pressure or a perceived sense of urgency.

• Asking for help with urgent financial transfers
• Requesting access to company systems or data
• Exploiting emotional vulnerability to bypass verification steps
• Using fake identities or deepfake profiles to appear credible

These scams can target employees at any level, particularly those with access to financial systems or sensitive information.

• Be cautious of online relationships that quickly become emotionally intense or financially demanding.
• Never share company credentials, access codes, or financial information—even with someone you trust personally.
• Verify any requests for payments or access through official channels.
• Report suspicious interactions to your organisation’s fraud or security team.
• Limit the amount of personal and professional information shared on public platforms.

Romance scams in corporate contexts are a rare but growing threat, blending emotional manipulation with financial deception. Prevention begins with awareness, supported by strong internal controls and a culture of openness. By staying alert and encouraging transparent communication, organisations can reduce the risk and protect both their people and their assets.

If you suspect a romance scam or have received suspicious requests linked to personal relationships, contact your internal fraud or security team immediately through official channels.

Go to our banking safely page.