Wholesale Banking

Lost/stolen card or report fraud

10 March 2025

Reading time: 1 min

Lost or stolen card

If your card has been lost or stolen, please contact our customer service team. When reporting a lost or stolen card, the following information is required:

  • When the card was lost or stolen;
  • Where the card was lost or stolen;
  • Confirmation of the last valid transaction with your card.

We will close the account and transfer all account details to a new account number. You will receive a new card within 7-10 working days.

Report fraud

In case of fraud or suspicion of fraud with your corporate card, immediately contact the customer service team