Legal terms, conditions and pricing
Terms and Conditions
ING exchange rates
ING uses the exchange rate that is effective on the date the transaction is entered into your Corporate Card account for conversion of foreign currencies into euros. This transaction entry date may differ from the date on which you used your Corporate Card. ING uses the MasterCard Currency Converter.
Commercial Card privacy statements
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Explanation of statement terms
Explanation of the statement terms used on the back of your ING Commercial Cards' account statements.
For further questions about the statement, please find your local telephone number to reach our Corporate Card customer helpdesk.
Insurances ING Corporate Card
Travel accident insurance
This insurance policy pays out in case of death and certain forms of disability as a consequence of an accident involving public transport, hire car or hired aircraft where the costs are paid with an ING Corporate Card. The maximum coverage is €113,450.
Flight delay insurance
The inconvenience of a delayed flight is offset if you paid with the ING Corporate Card. If your flight is delayed more than 4 hours, you may be entitled to claim €140.
Luggage delay insurance
If your luggage arrives more than 4 hours late, this insurance can cover the necessary purchases of toiletries etc. up to €140. If your luggage has still not arrived after 48 hours, the insurance can pay out another €410. If you wish to make a claim, please contact the SafeGuard service team on + 31 (0)20 574 57 20.
Conditions SafeGuard insurance
The Corporate Card SafeGuard insurance is offered to you in collaboration with Inter Partner Assistance S.A.
Security of your ING Corporate Card
Please find general information about the security of your ING Corporate Card here: