Request your unclaimed funds
In line with ING Philippines Retail Exit, the ING mobile app will be discontinued and all ING accounts will be closed by 26 October 2022, 12 noon.
All accounts with remaining balances after the said date will also be charged a one-time processing fee of PHP 1,000 per account or the total balance left in the account, whichever is lower. This fee will cover post-closure system maintenance, account verification, and balance withdrawal service-related costs after the app closure.
We understand that you may not be able to zero out your account before the app closure. Starting 15 November 2022, you may request your unclaimed funds by following the steps below.