Trakk verification
ING aims to build a digital and secure trade finance network by introducing ‘trakk ’, a new document verification tool powered by Komgo. Komgo is a leading software development and technologies services company, with their head office based in Switzerland. For more information please see www.komgo.io
01/ Verify trakk documents - Received a trakk document? Simply drag and drop it to verify its origin and authenticity.
02/ View the audit trail - Verification displays the activities, data, and status of a document. Always up-to-date and visible in real-time.
03/ Build trust - Action on document is linked to a verified organisation on the Komgo network. Only authorised user can register documents and add activities.
FAQ
Who can register a trakk document?
Komgo members (paid account) can register documents using their digital identity as certified by Komgo. Guest users (free account) can verify documents received via website or MS Outlook plugin.
How can I add an activity to a document?
Komgo members (paid account) can add activities to a document using their digital identity as certified by Komgo. Guest users (free account) can view the audit trail, but cannot add an activity.
What does the audit trail mean?
Knowing the status of actions taken on a document is often more valuable than the document itself. Once a document is registered on trakk, banks, traders, inspection companies,and other industry stakeholders can add the activity they have performed with it (financed by ING, for example). This creates a digital audit trail on a document, which strongly mitigates the risk of it being reused for fraudulent purposes.
What if I’ve received a negative verification?
If a document is genuine, you will receive a positive confirmation and the details associated, including who has registered the document and when (date/time) and the audit trail (activities added).
If the document does not match, there are two possible reasons for this:
1. The document is not registered on trakk.
2. The document has been tampered.
Verify your documents
Unfortunately, this service is temporarily unavailable via ING. It will be available again soon. In the meantime, you can use the Komgo Trakk verification widget via Opens in a new tabTrakk Verification.
We apologise for any inconvenience this may cause.
Thank you for your understanding.
Trakk is a service provided by Komgo. By clicking on this Opens in a new tablink, you will be redirected to the official website of Komgo. Every verification done with Trakk is redirected towards Komgo without any intervention by ING and ING will not be liable for the operation, user or content of Komgo’s website.