ING Wholesale Banking can help you with

Merchant commerce solutions

As merchants in a global market, you want to offer your customers a seamless payment experience across all payment channels. ING’s merchant commerce solutions help you do just that.

Flexible, in-store solutions

We deliver an easy and convenient check-out experience for your in-store shoppers that allows them to choose how they want to pay. Whether they use debit cards, credit cards or mobile apps. Simple, secure and flexible.

For in-store services, e-commerce and omni-channel solutions:

  • Payments are accepted through any channel, wherever your customer is located.
  • We are a trusted business partner for all banking and payment solutions.
  • Real-time analytics provide business insights and control, as well as optimising conversion rates.

Showcase: innovative payment requests by IKEA and Albert Heijn


ING and our partner Payvision can offer you a range of payment products and services that matches the diversity of your customer base. All transactions, from in-store to e-commerce and mobile, are secure, data-driven and have a global reach.

 

Easy e-commerce

Thanks to our partnership with Payvision, we can offer more than 80 online payment methods for your e-commerce channels, including Apple Pay (e.g. Maestro), Visa, iDEAL, Alipay, JCB and Union Pay. We can also facilitate cross-border payments in more than 150 currencies for clients worldwide. Payment links in your messages to customers facilitate quick and easy payments.

Client case: ING/Payvision: making life easy for Mazda


Omni-channel

Our solution uses a platform that is designed for seamless customer experience in an omni-channel world. It provides a holistic buyer experience across all your channels, combining in-store and e-commerce. The platform provides access to the following omni-channel solutions:

  • Endless Aisle
  • Click and Collect
  • Omni-channel return/refund
  • OneClick and Recurring (Tokenisation)
  • One contract and one overview (reporting) across your channels

To ensure you can give your customers the omni-channel experience, you will need to connect all your relevant back-office systems (e.g. Order Management Systems). This is key to achieving the omni-channel experience. ING/ Payvision will dedicate a team that will analyse your current set-up in order to guide and advise you through this complete process.

Client case: ING/Payvision opens up new markets for IGO Promo
 

Feature summary

  • Global card acquiring
  • 80+ alternative payment methods
  • Online, Mobile and POS
  • 150+ currencies
  • Fraud Management using machine learning technology
  • Data science team
  • Major eCommerce plugins available
  • Tailor-made solutions for marketplace & franchise

 

Available to more corporate clients

Our innovative commerce solutions are currently available to many of our corporate clients and will be offered to more clients in the near future.

 


Get in touch with our local office

Please get in touch with the listed office to discuss any enquiries you may have.


ING awarded four times for Innovators 2020 Awards (Global Finance)

May, 2020

Global Finance magazine announced the winners of the Innovators 2020 Awards. ING has been awarded four times, including Most Innovative Bank in Western Europe.

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ING awarded Best Bank for Cash Management in W. Europe 2020 (Global Finance)

January, 2020

Global Finance announced its 20th annual rankings of the World’s Best Treasury & Cash Management Provider 2020 and ING has been awarded as Best Bank for Cash Management in Western Europe.

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ING wins Best Treasury and Cash Management Banks and Providers award 2019 (Global Finance)

September, 2019

Global Finance has selected an overall global winner and global winners in six key sectors. Winners have also been chosen in 65 countries and regionally across four categories. ING was awarded for Best Treasury and Cash Management Banks and Providers in Belgium and in the Netherlands in 2019.

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BMG awarded for Best Multi-Currency Liquidity Solution in 2018 (TMI)

February, 2019

The stand-out characteristics of a Bank Mendes Gans (BMG) solution for Ingram Micro made it an indisputable winner of the Best Multi-Currency Liquidity Solution accolade in TMI’s Awards for Innovation & Excellence 2018.

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