System requirements

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Software requirements

To use the online channels of ING Wholesale Banking, your computer must meet the requirements regarding operating system and browser as listed below. Configurations not listed in this document are not supported by ING and may be blocked from accessing ING’s online channels.

Operating systems

The following operating systems are supported:

  • Windows 7
  • Windows 8
  • Apple OSX is not supported, although the card & reader will work.


Mobile devices

To access InsideBusiness via tablet or using the InsideBusiness app, please make sure your device is running IOS 8.0 (or higher) or Android 4.03 (or higher).

Important: To ensure the continuity of your financial processes, we advise you to immediately update your computer to a newer version of your operating system and browser. 


For the optimal use of your ING online channel, we recommend you to use the latest version of your browser:

         Microsoft Internet Explorer

         Mozilla Firefox

         Google Chrome


Hardware requirements

Firewall: ports 80 and 443 must be open


Security requirements

For the use of ING’s online channels, you are required to always update your operating system and browser with the latest available updates of the versions you are using. Furthermore ING recommends to always update all of the software on the computer to the latest available version, to ensure that your computer is safe from abuse by criminals.

The computer used to access ING’s online channels must be protected at least by:

  • Up-to-date Anti-virus software
  • Soft- and/or hardware firewall