System requirements

Software requirements

To use the online channels of ING, your computer must meet the requirements as listed below. Configurations not listed in this document are not supported by ING and may be blocked from accessing ING’s online channels.


Mobile devices

To access InsideBusiness via tablet or using the InsideBusiness app, please make sure your device is running IOS 12.0 (or higher) or Android 7.0 (or higher).

Important: To ensure the continuity of your financial processes, we advise you to immediately update your computer to a newer version of your operating system and browser. 



For the optimal use of your ING online channel, we recommend you to use the latest version of your browser:

  • Microsoft Edge
  • Mozilla Firefox
  • Google Chrome


Hardware requirements

Firewall: ports 80 and 443 must be open


Security requirements

For the use of ING’s online channels, you are required to always update your operating system and browser with the latest available updates of the versions you are using. Furthermore ING recommends to always update all of the software on the computer to the latest available version, to ensure that your computer is safe from abuse by criminals.


The computer used to access ING’s online channels must be protected at least by:

  • Up-to-date Anti-virus software
  • Soft- and/or hardware firewall