A harmonised set of terms and conditions

ING Channel Conditions

You have received the link to this page by your ING office because the ING Channel Conditions apply to your channel activities with us.

Our bank provides extensive payment services locally and throughout its network and we want to be your partner of choice for your national and international business. To become a partner of choice, we are introducing a harmonised set of terms and conditions for channel services across Europe and across businesses.



In response to our clients’ request for clear and predictable terms and conditions and our constant pursuit to improve the quality of the service we give our clients, we have harmonised our channel conditions across Europe. This means that the same clear and predictable terms and conditions always apply when doing business in most of the European countries.  


For which products?

The ING Channel Conditions apply specifically to the products below offered by European ING offices:

  • InsideBusiness
  • InsideBusiness Payments
  • InsideBusiness Payments CEE
  • InsideBusiness Trade
  • InsideBusiness Connect
  • ING Service for SWIFTNet


Where can I find the document?

Please find a PDF version of your ING Channel Conditions here.

Would you like to receive a paper version of the ING Channel Conditions, please contact your ING office.


Please note that the Wholesale Banking Conditions apply to your payment services. Visit the WBC page.