ING Wholesale Banking Cookie Statement

ING uses cookies on our Wholesale Banking website, ingwb.com, and InsideBusiness portal. Cookies are small text files that are downloaded to your device by websites you visit. They allow the website to recognise your device and store some information about your location and past actions.

See below for a description of the different types of cookies we use. If you are looking for a simple and transparent explanation of which personal data we collect and how we process it, please see our privacy statement on ingwb.com.

 

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Your choice

Our website, ingwb.com, allows you to select your own cookie settings. You can decide if you allow cookies by choosing a different setting. If you click on ‘Accept’, then you allow all cookies.

We have two cookie settings for ingwb.com:

  • “Do not accept” setting: In this setting, we only use cookies that are strictly necessary and required for the website to function properly. We also use analytical cookies to anonymously record the behaviour of visitors on our website, which includes mouse clicks, scrolls and clicks. This allows us to track how the website is used to further improved it.
  • “Accept” setting: In this setting, we use cookies that make it possible to display embeds from Vimeo, too. Cookies from LinkedIn can also be used to display personalised advertisements and we may share information about your use of our site with our advertising and analytics partners. Please note that these cookies are third-party cookies and therefore the types and duration of these cookies are set by these social networks. This is beyond ING’s control.

InsideBusiness only uses cookies that are strictly necessary for the functioning of the portal. Therefore, these cookies do not require consent.


Cookies used: ingwb.com

 The following cookies may be used during your visit to ingwb.com.

“Do not accept” setting

Cookie Name Purpose Expiration
ASP.NET_SessionId During each visit to ingwb.com, we use this cookie to connect related requests you do to the website (like requesting a next page). Each new visit receives a new, random id number. When you close your browser
INGWB-cookies We use this cookie to save your preference whether you  accept cookies or not. 1 year

_ga*

_gid
Cookies that start with _ga, _gid en _utm are placed by Google and are used to keep anonymised visitor statistics. 7 days
wt* Cookies that start with wt are placed by Webtrekk and are used to keep anonymised visitor statistics. 7 days

 

“Accept” setting

Cookie Name Purpose Expiration
_hj* Cookies that start with _hj  are cookies placed by Hotjar. Hotjar uses cookies to ensure surveys and polls do no re-appear if it already has been shown or filled in. Hotjar also uses a cookie to anonymously attribute your behaviour to the same user ID.

1 day

7 days

player

vuid

We use Vimeo to embed videos onto our website. These cookies are used by Vimeo to collect analytics tracking information. We refer to Vimeo’s cookie policy

bcookie

li*

This cookie is used so you can share information from our website with others via LinkedIn.

Cookies starting with li are used by LinkedIn for tracking the use of embedded services

We refer to Linkedin cookie policy

and LinkedIn Cookie Table


Cookies used: InsideBusiness

The following cookies are set during your visit to InsideBusiness.

Cookie Name Description & Purpose Duration

*-session-ID

Ingat

This cookie provides authenticated access during a visit to InsideBusiness. These cookies are essential for the normal operation of the website and are removed when you log out. When you close your browser
spin During each visit to InsideBusiness, we use this cookie to connect related requests you do in the portal (like requesting a next page). Each new visit receives a new, random id number. When you close your browser

LB_ing-acc-insidebusiness-ingwb-AUTH

This cookie helps us to spread the use of InsideBusiness across multiple servers. By doing so, we can deliver a stable experience. When you close your browser
Ingwb.sl* These cookies store and tell us your preferred language setting. 30 days
SLID If you choose to remember your user ID for your next visit to InsideBusiness, we store the encrypted user ID in a cookie and it can only be decrypted by logging in to InsideBusiness.  30 days
wt* Cookies that start with wt are placed by Webtrekk and are used to keep anonymised visitor statistics.     6 months

The information from analytical cookies is passed on to ING’s service providers Soasta and Webtrekk. Soasta and Webtrekk provide us with tools for statistical analyses of how the InsideBusiness website is used as set out above. The information collected will not be disclosed to any other third party.

ING has a data processing agreement with Soasta, and pursuant to which Soasta and Webtrekk are obliged to only use the information for the purposes as set out above, and in such a way  that it has no or only a minimal impact on the privacy of  InsideBusiness users. For example, the processed IP addresses are anonymised.

Change your cookie settings

We may change this cookie statement from time to time to comply with applicable laws or to reflect our updated business practices. We recommend reading this page every now and then. 

If you have any questions about privacy or how we handle data, please contact us. You can find our contact details on this page, under 'Purpose and scope of this Privacy Statement'.