The transformation of transaction banking

Transaction banking provides the plumbing of the global economy. It is responsible for the infinite number of payments we make every day, it finances international trade, and helps corporate treasurers manage their cash flows. However, new technologies, regulatory changes, and customer expectations are reshaping the industry. How do we build for the future and how will transaction banking services transform to stay relevant to customers?

Operational transformation: the virtual approach

Operational transformation: the virtual approach

Lean is the name of the game in corporate treasury. Against constant pressure to do more with less, treasurers must look for new ways to automate labour-intensive processes and gain operational efficiencies.

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The ongoing digitisation of trade finance

The ongoing digitisation of trade finance

As trade finance evolves, it is important to focus on both short-term incremental improvements to processes and longer-term innovations such as blockchain, says Dermot Canavan, head of Trade Finance Services, Product Management at ING.

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The future of payments: putting customers first

The future of payments: putting customers first

The payments landscape is undergoing enormous change with new entrants, changing regulations and incredible innovation, writes Evelien Witlox, global head of Product Management, Payments & Cards at ING.

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A new ecosystem

A new ecosystem

Mark Buitenhek, global head of transaction services at ING, speaks with Danielle Myles of The Banker about how technology, regulation and changing client expectations are creating opportunities for banks to differentiate themselves.

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The new payments landscape

The new payments landscape

Thanks to instant payments, open banking and digitisation, payments will soon become seamlessly integrated into consumers’ and businesses’ day-to-day lives says Evelien Witlox, ING’s global head of transaction services, payments & cards.

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Fintechs and blockchain

Fintechs and blockchain

Ivar Wiersma, head of innovation at ING Wholesale Banking, explains why distributed ledger technology will change the infrastructure of financial services and best practice for on-boarding fintech start-ups.

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Virtual Cash Management

Virtual Cash Management

Dick Oskam, global head of transaction services sales at ING, describes a new tool for corporate treasurers that offers the benefits of having a single bank account across Europe, without losing the benefits of local payments.

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Adapting for the future

Adapting for the future

Bionic bankers and digital cash management are among the most innovative developments in transaction banking today, says Mark Buitenhek, ING’s global head of transaction services.

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