InsideBusiness - Payments and reporting

Easily manage your local and global payments.

Payments and reporting

With InsideBusiness Payments you will have a central overview of your ING and non-ING accounts. Our highly secure ING platform lets you easily manage your payments held in any country at an ING or a third-party bank. In addition, you can receive balance and transaction information anytime. And use just one token to quickly authorise your transactions or manage user rights.

Three ways you have full control:

  • Global view on all accounts via one system for your treasury; up-to-date balance and transaction information for all your accounts including third-party bank accounts
  • Make transactions and receive account statements in various SEPA and local formats
  • Manage your cash flows more efficiently due to overview on your accounts with real time information


Incoming direct debits

With InsideBusiness you can see all your incoming direct debits in one place for more control, greater insight and a streamlined process. You can refuse the debits before settlement, or refund them after settlement. Incoming direct debits is also available on the InsideBusiness app and is available for accounts held in a variety of European countries.


Proof of Payment module - empowers you

As an internationally operating organisation, you are likely to initiate International Credit Transfers on a regular basis. The Proof of Payment functionality supports you in staying a step ahead in business by improving your control over the international cash flows. By providing you with two easy tools that can be accessed anytime, anywhere, the Proof of Payment functionality empowers you to closely monitor the status of your International Credit Transfers after they have been processed by ING and have been sent to the SWIFT network:

1. Download MT103

To reassure your beneficiary or counterparty that the payment is on its way, you can now share a copy of the acknowledged MT103 payment message ING has sent to the SWIFT network. Simply navigate to the proof of payment section in InsideBusiness and download a copy of the MT103 message you want to share. This functionality is also available on-line and in the InsideBusiness app.

2. Tracking & tracing of your International Credit Transfers

With the new tracking & tracing monitoring screen you can follow your International Credit Transfers in every step throughout the correspondent banking chain until the final credit of the funds on the account of your beneficiary or counterparty. This functionality is now available online, support in the InsideBusiness app is currently in development.

Note: As a first step in the phased introduction, this functionality will be available for International Credit Transfers that are initiated from ING Belgium accounts. As a next step, in 2019 we will add ING Netherlands accounts.


Order management

If you make mass payments or collections, enjoy more control with Order management in InsideBusiness. You can track and trace your payment transactions and manage the approval process. View the status of all payment files delivered by InsideBusiness Connect or SwiftNet in real time. With remote authorisation, you can approve transactions remotely via InsideBusiness or the app. You can also approve or reject your orders before ING processes them.

It’s very important to confirm the integrity of your payments, and with SHA algorithms, you can make sure payments have not been altered after they’ve been generated by your ERP system. The hash total can be viewed and verified in InsideBusiness.