ING North America
Thank you for your interest in ING’s products and services. Please note that ING Bank does not have a banking license in the US and no longer has a retail bank division in the USA. Please find below answers to the most common questions we receive:
Retirement Plans and Life Insurance
ING divested the retirement/financial planning and asset management business in 2014 to Voya. They can be contacted at voya.com or at 1855-ONE-VOYA.
Personal Banking accounts including savings and checking accounts
ING divested the online retail bank ING DIRECT to Capital One in 2012. Contact information can be found here on capitalone.com.
Personal banking in Canada
ING divested its online retail bank ING DIRECT Canada which is now called Tangerine. Contact information can be found at tangerine.ca.
Dealing with Fraud
ING Financial Services LLC does not carry out retail banking in the United States and does not solicit retail clients. Your safety on-line and off-line is important to us. If have been contacted via email, phone or text message by anyone claiming to represent ING Financial Services LLC, ING New York, or suspect that fraud is in progress, please contact us immediately to report it.