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Wholesale Banking

FAQ for Corporate Agent PoA

To overview

Frequently asked questions for Corporate Agent PoA

1. Why do I have to sign the updated PoA? What is the consequence of not updating the existing PoA? 

Signing the updated PoA ensures your access to our latest digital banking features. The existing PoA is still valid, but we strongly recommend you update them so you won't miss out on the new feature. 

 

2. What if i do not want to sign? 

There's no further impact on your existing PoA. However, you won't be able to use our latest digital banking features. For future entities they will need to sign the new PoA and the old one is no longer available.

 

3. How long is the new PoA valid for? 

Until revocation by the account holder. 

 

4. What is the procedure if we will have new legal representatives onboarded? Will the signed PoA still be valid?  

Yes, PoA will still be valid. 

 

5. Can we use DocuSign for signing the PoA? 

to be answered 

 

6. How do I know my version of the PoA? Do I already have the new one?

The new PoA added 3 new sections (section 1.5-1.7), if your PoA does not have these sections, then it is not the new one. 

 

7. If I sign the new PoA will this overwrite my existing PoA in the countries, or will you send me a withdrawal notice for the existing PoA ?

to be answered