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Wholesale Banking

Senior Communication Manager


Senior Communications Expert

Department: Communications

Status: Full-Time


About ING:

ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. Every ING colleague contributes to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviors: (you take it on and make it happen; you help others to be successful; you are always a step ahead).

For us, success will only be achieved if we act with Integrity.

The Opportunity:

ING Wholesale Banking has been operating as a branch in the Czech Republic for many years, offering a comprehensive range of services such as lending, financial markets, trade finance and payments and cash management to large Czech and Multinational Corporates and Financial Institutions.

Our Prague branch is searching for a dynamic professional to join and support our team in order to sustain its rapid growth. The start date is flexible from 1 September 2022 onwards.


Main Duties and Responsibilities of Role:

Advises and works with local Management and departments to formulate communication plans and identifies key information that should be shared internally and externally to support the implementation of ING’s internal and external communication strategy.
Carries out the coordination and implementation of communications and resolves issues that arise to support the achievement of the organisation’s objectives.

  • Develops and implements the branch’s PR and corporate communication strategy
  • Supports, advises and effectively collaborates with the Country Manager and local Management in communicating the strategy, mission and objectives of ING Wholesale Banking (WB), aiming to increase awareness, knowledge and engagement
  • Supports and works together with Relationship Managers and Product Sales colleagues to develop a marketing communication plan aimed at strengthening existing business relationships with clients, building new ones considering the potential business opportunities taking into consideration the need of Wholesale Banking clients
  • Based on the annual plan, is responsible for the end-to-end organisation of events (event management) serving external and internal communication goals (client events, staff events, conferences, both professional and entertainment events)
  • Is responsible for the local design and execution of ING corporate social responsibility projects in the Czech Republic
  • Coordinates advertising in printed and electronic media, manages contacts with the press and related organisations. Collaborates with the Senior Economist and supports their appearance in the media
  • Deals with sponsorship requests, prepares decisions and concludes contracts based on these decisions, coordinates the realisation of sponsorship goals



Qualifications / Education / Experience / Knowledge:

  • College or University degree (finance or economics)
  • Minimum 3- 5 years of communications experience
  • Proven track record of developing and executing communications strategy and plans
  • Experience in developing and implementing wide-ranging, diverse oral and written communication with different target groups
  • Solid knowledge of communications tools, including new media
  • Knowledge of financial services, experience in operating in large corporate and matrix environments
  • Experience in managing third party suppliers
  • Thorough knowledge of and adherence to policies, processes, procedures and regulations relevant to the job
  • Computer literacy: MS Office, web CMS
  • Fluency of written and spoken Czech and English; the knowledge of any other foreign language is an advantage



  • Excellent oral and written communication skills
  • Negotiation and interpersonal skills 
  • Project management ability
  • High internal drive
  • Ability to change perspectives: strategic, operational and creative thinking are required
  • Cooperative attitude
  • Customer focus
  • Service and results orientation
  • Time management, priority setting, ability to keep deadlines, discipline
  • Proactive initiative and active participant mentality


What do we offer?

  • Interesting and variable work
  • Colleagues who are pleasant, professional and passionate about their work
  • International environment with access to decision makers and possibility of making a difference
  • Work with management team, direct manager is General manager
  • Combination of home and office work (Českomoravská, Prague 9)
  • Competitive benefit package, learning opportunities



  • We look forward to your motivation letter and CV/resume by July 30, 2022


ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.


By submitting (jobs.cz@ing.com) my application to the selection procedure, I grant ING my consent to process the personal data provided in accordance with the Information on the Protection of Personal Data, that I hereby acknowledge.