Focus on our clients

Client cases

Clients are at the heart of ING’s business. Everything we do is designed to empower them so that they can achieve their goals and stay a step ahead. To do this, we take the time to really understand how their businesses work and the challenges they face. These case studies highlight how our unique collaborative approach to problem-solving creates sustainable success for clients and fosters a partnership that delivers long-term benefits.

Albert Heijn makes life simpler for consumers

Albert Heijn makes life simpler for consumers

How we shop is undergoing rapid change but Albert Heijn, the largest retailer in the Netherlands and a successful challenger in Belgium, believes its core retail proposition and ability to change will position it for a healthy future.

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TomTom makes a U-turn where necessary

TomTom makes a U-turn where necessary

TomTom hasn’t been afraid of changing direction. Its business initiatives continue to be driven by a culture of flexible entrepreneurialism.

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Renewi turns waste into opportunity

Renewi turns waste into opportunity

The global market for waste management is projected to expand at a rapid pace in the years ahead. International waste management company Renewi is globally pioneering a bold new vision on waste processing.

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Jumbo deals with dynamics in the retail market

Jumbo deals with dynamics in the retail market

Family-run supermarket chain Jumbo managed to grow despite adverse market conditions during and after the financial crisis by means of bold acquisitions. A radical customer-oriented philosophy and space for entrepreneurship provide the basis for this success.

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A swift ride to sustainability at Piaggio

A swift ride to sustainability at Piaggio

Piaggio is one of Italy’s best known companies: great design is in its DNA. When the company decided to enter a new market – electric bicycles – it was essential that Piaggio produce an innovative product that stayed true to its brand.

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Wessanen reaps benefits of bold strategy change

Wessanen reaps benefits of bold strategy change

Healthy and sustainable food is the subject of much discussion. No one can deny that we should eat more healthily: less meat, less sugar and more fruit and vegetables. A few years ago, food company Wessanen took the radical decision to focus exclusively on sustainable, healthy food in Europe.

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Grensmaas paves the way for safety and nature

Grensmaas paves the way for safety and nature

Because parts of the Netherlands are below sea level the country takes flood defence very seriously. The Grensmaas project in the southers Dutch province of Limburg brings benefits to many parties.

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SugarCreek: delivering culinary innovation

SugarCreek: delivering culinary innovation

SugarCreek is a family owned business breaking new ground by bringing high-end culinary practices to a mass market in the U.S. for the first time.

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Ter Beke: meeting changes in local flavour

Ter Beke: meeting changes in local flavour

Belgian fresh food group Ter Beke, with operations across Western Europe, has taken its boldest step yet. It has opened a greenfield production site in southern Poland as part of its new joint venture, Pasta Food Company, that will market its products in Central and Eastern Europe.

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Alticom: a smart strategy for smart data

Alticom: a smart strategy for smart data

Being a pioneer when you have been in business for 60 years is challenging but Alticom, a Netherlands-based transmission tower operator and data centre provider, has managed to achieve it.

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euNetworks: bandwidth changes everything

euNetworks: bandwidth changes everything

In the hyper-competitive European bandwidth market, euNetworks is distinguished from its competitors, not just by its geographical, network and product capabilities, but by the honesty, focus and clarity with which it markets its solutions and delivers services to customers.

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Torre Espacio: financing a sustainable landmark

Torre Espacio: financing a sustainable landmark

As Spain’s economy has returned to growth following the economic crisis, its real estate sector has also sprung back to life. Torre Espacio is an iconic building in Madrid with world-leading design and environmental credentials.

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