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I have a question about InsideBusiness

InsideBusiness Channel Support per location

An overview of IB Channel Support desks per location can be found here.

I have a question or need help using other ING Wholesale Banking services

Please contact one of our support desks below:


Support desk


Contact details

ING Trade Support

For questions on Financial Market transactions

NL: +31 (0) 10 300 93 40
BE: +32 (0) 27 00 60 72
RO: +40 37 37 88 231

Bank guarantees  support

For the Netherlands, contact our Bank Guarantees department

For other countries, contact our Global Trade Finance sales department

Global Trade Finance

ING Corporate  Card customer helpdesk

For questions or notification of loss or theft, call our client helpdesk (for cardholders and programme administrators)

For local phone numbers visit the Corporate Card customer helpdesk

Fraud operations *

Mon. - Fri. 7:00 am - 0:00 am CET
Sat. 8:00 am - 5:00 pm CET
Sundays closed

Outside working hours, or in case of fraud that occurred in the past, contact Fraud operations via e-mail. We’ll get back to you within four hours (during our opening hours).

+31 20 584 7840


 * If you suspect fraud in progress, always notify your ING contact or ING Wholesale Banking fraud operations immediately. Speed is of the essence, for the chances on reversing transactions diminishes by the minute

The Netherlands             +31 (0) 10 300 93 40

Belgium                            +32 (0) 27 00 60 72

Romania                           +40 37 37 88 231

I wish to add solutions to my existing portfolio

Already a Wholesale Banking customer? Contact your relationship manager or our contact person in the country nearest to you.