Contact

ING Wholesale Banking is doing business with large international, mostly listed companies and institutions only.

If you have questions about personal banking or small or medium-sized business banking please click on that link or contact the ING office in your country (see tab 'Network & offices' or use Google search).


I am / We are ...

I have a question about InsideBusiness / I-Dentity Card

I have a question about InsideBusiness Trade (ING Trade)

Login

To login, please use this link: https://insidebusiness.ingwb.com

(Always make sure you have the correct, secure URL with the ING Bank certificate.)

 

More information 

Contact ING Trade Support:

Tel. +31 10 300 9607

E-mail: ingtrade.support@ing.com

 

I have a question about ING Corporate Card

ING Corporate Card

For questions or notification of loss or theft, please call our Customer Services (for cardholders and programme administrators). Local phone numbers can be found here.

For general information about ING Corporate Card and the online login-environments, please visit this page.

 

I have a question about bank guarantees

For the Netherlands, please contact our Bank guarantees department: bankguaranteesmidoffice@ing.nl.

For other countries, please contact our Global Trade Finance Sales department: Dermot.Canavan@ing.nl.

 

I have another question or message

Please send an e-mail to: wholesale.banking.portal@ing.com.

 

I want to open a business account

Please contact the ING office in your country or region (see tab 'Network & offices' or use Google search).

Requests for opening of a business account in the Netherlands can be addressed to: cb.orange.promise@ing.nl.

 

Please note:

- Our mid-corporates organisation in the Netherlands only services clients with a cash flow on the account(s) of >€ 20m or a >€ 5m loan.

- We also have a small and medium-sized enterprises organisation in the Netherlands, but they are not able to service clients with an internationally organised structure or with no trade register registration in the Netherlands.

 

I have a question about bank guarantees

For the Netherlands, please contact our Bank guarantees department: bankguaranteesmidoffice@ing.nl.

For other countries, please contact our Global Trade Finance Sales department: Dermot.Canavan@ing.nl.

 

I have a question about project finance

Please see our world map for a detailed view on the locations and regions where we operate. We don't do (project finance) business on non-ING WB locations.

Are we present in a certain location or region, then please contact the local ING office.

 

I have another question or message

Please send an e-mail to: wholesale.banking.portal@ing.com.

 

I have a question about the status of collections, transfers, etc.

Please note that MT199 needs to be used for enquiries and investigations on funds, transfers, collections etc. This is the particular type of a SWIFT message that has a free format and is used interbank for these type of questions.

We kindly ask you to use this type of message (e.g. instead of sending an e-mail). Our processes are implemented in such a matter that your enquiries raised by MT199's can be diverted within ING to responsible departments and handled in a timely matter.

 

I would like to do business with ING

Following a review of our overall business activities with financial institutions, ING has chosen to start only banking relationships with other financial institutions if our full service and commitment can be utilised.

If you do think there are opportunities for full cooperation with ING, please send an e-mail to: wholesale.banking.portal@ing.com.

 

I have another question or message

Please send an e-mail to: wholesale.banking.portal@ing.com.

 

Small or medium-sized business

Please contact the ING office in your country or region (see tab 'Network & offices' or use Google search).

For any questions on small or medium-sized business banking in the Netherlands, please go here.

 

Please note:

- Our small and medium-sized enterprises organisation in the Netherlands are not able to service clients with an internationally organised structure or with no trade register registration in the Netherlands.

- We also have a mid-corporates organisation in the Netherlands, servicing clients with a cash flow on the account(s) of >€ 20m or a >€ 5m loan.

 

I have a question about personal banking

For questions about any personal banking products and services of ING, please visit the Service & Contact page of ING NL.

 

I have a question about my stock plan / MyLeo

For any information or requests, please contact the MyLeo Helpdesk at: myleo.helpdesk@ingbank.com.

 

I want to report - possible - fraud (via mail, website, contact)

Please send your message to wb.fraudalert@ing.com, if applicable with the original mail(s) and/or copies of other related documents attached.

 

I am looking for a job at ING

Please click here for our international job opportunities and vacancies.

 

I want to contact your press officer

Please click here for ING's media relations department.